Hiper is a Glasgow-based managed service provider of IT and security solutions for small to medium-sized organisations.

We use our cloud-based platforms to remotely monitor and manage your IT equipment 24/7, ensuring that it is patched, updated, secured and maintained so your staff can enjoy as much uptime as possible, and be as productive as possible when working.

Today we look after thousands of devices for over 100 organisations. Although we’re based in Glasgow, we remotely manage IT for clients all over Scotland, the UK and beyond.

If it’s connected to the internet, we can look after it.

We also have an experienced team of developers building websites with MODX and bespoke business applications with Laravel – PHP, JavaScript & MySQL.

Hiper have invested in and built systems that let us look after our clients’ IT in any location, from any location. Our own in-house management platform brings together monitoring from every system we manage, so problems are spotted – and usually fixed – before you notice them.

• 24x7 Proactive IT Monitoring
• Helpdesk 08:30–17:30, Monday–Friday
• Glasgow-based office
• No Sales Team
• 30-Day Rolling Service Agreement
• Clear Charging Structure
• Friendly, Personal Service
• Prestigious Client List

The core building blocks of Hiper’s solutions include, but are not limited to:

• Microsoft 365 – Licensing, set-up, migration and support, plus ongoing security monitoring of sign-ins, MFA, mailbox forwarding and third-party app access.
• Managed Security – Huntress Managed EDR and identity threat detection, backed by a 24/7 human-led security operations centre, alongside Bitdefender GravityZone endpoint protection.
• Email Security – Mesh email security to stop phishing and malware before it reaches the inbox, and DMARC, DKIM and SPF management with Dmarcly.
• Remote Monitoring and Management – NinjaOne monitoring, patching and remote support for your servers, PCs and laptops, with helpdesk ticketing through ConnectWise.
• Backup and Resilience – Cove Data Protection cloud backup for servers, workstations and Microsoft 365.
• Telephony and Connectivity – NFON cloud telephony, and business connectivity through Giacom.
• Web and Hosting – Secure web hosting with Kualo and Hetzner, MODX websites, Laravel business applications, SSL certificates, and domain & DNS management.
• Cyber Essentials – We guide you through the process of attaining Cyber Essentials accreditation.
• Network Penetration Testing – Automated vPenTest scans from Vonahi Security reveal your attack surface and what a hacker could see and access on your network, before they do.
• Security Awareness Training – uSecure training and simulated phishing campaigns that keep your staff alert to the latest scams.
• Hardware and Software – We procure, configure, deploy and manage hardware and software, and responsibly dispose of equipment once it reaches end-of-life.

Most attacks on small businesses start with an email – a convincing phishing message designed to steal a password. Once attackers have one, they sign in to Microsoft 365, quietly set up mail forwarding or grant themselves access to read your email, and use your account to target your clients.

• Would you know if a member of staff signed in from abroad?
• Does every account have multi-factor authentication?
• Is anyone’s email being silently forwarded elsewhere?
• Could your staff spot a convincing phishing email?

We continuously monitor our clients’ Microsoft 365 for exactly these warning signs, and act on them quickly. On your devices, Huntress’s security operations centre watches for threats around the clock and can isolate a compromised machine within minutes.

Combined with email filtering, backup, penetration testing and staff training, it adds up to layered protection that would be out of reach for most small organisations on their own.